![]() ![]() ![]() If everything sounds like nonsense to you at this point, think back to your high school physics class when you learned about Newton’s laws of motion. Rather than a census, it’s a description of what your processes do and how they do it. If you have more than one group, don’t worry SIPOC doesn’t ask for specific numbers. This could be internal (your own employees) or external (clients who buy your products). The last section - customer - specifies the different groups of people who receive the outputs. ![]() The fourth section - outputs - lists all of the components, assemblies, services, and other outcomes for a given process. The third section - process - defines how inputs are transformed into outputs by specifying key steps and tools used in producing the output(s) identified in the next section. This is often more than one item, which is an indicator of multiple supplier relationships. The second section - inputs - is a list of what you receive from your suppliers. This helps to identify where each component, subcomponent, and material comes from. The first - suppliers - is a list of all the contributors involved in your product or service workflow. The SIPOC diagram is made up of five sections. SIPOC breaks down which steps are being done by whom, helping to identify unseen problems within business processes. The idea was to have a diagram to identify all of the stakeholders in an organization and map their interactions with each other. Six Sigma practitioners popularized the SIPOC diagram, which originated from the Total Quality Management movement in the 1980s. SIPOC stands for Suppliers, Inputs, Processes, Outputs and Customers. After all, when you’re running a business, you don’t want to waste money on tasks that don’t really benefit you or the customer. They’re helpful for identifying areas in the value chain that increase or decrease value. SIPOC diagrams are a lean tool used to visualize a process. Changes in your business, staff, resources, customer needs, and industry can all facilitate the need to rethink your operations.Įnter: the SIPOC diagram. The thing is, it’s really important to re-evaluate from time to time. It’s the way you’ve always done things, so why change it? Inefficiencies fly under the radar simply because everyone is too busy to stop and reassess. Yet, it’s easy to get so caught up in the delivery stage that you overlook the processes that lead up to it. Establishing workflows and milestones, setting up meetings, organizing supplies, and managing deadlines are all important parts of project management. When it comes to delivering projects (tweets, tacos, or otherwise), there are steps in place to make sure it goes off without a hitch. Every task is made up of actions - whether it’s something small, like tweeting, or something big, like transporting a thousand tacos. ![]()
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March 2023
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